Engagement overview

What an Engagement Looks Like

A phase-by-phase view of how we rebuild marketing, admissions handling, and reporting with a treatment center.

Phase 1, Discovery and audit

Review current search visibility, paid campaigns, landing pages, and tracking setup.
Map every inbound path a family can take, from first search to first call.
Identify where qualified conversations are being lost before admissions.

Phase 2, Compliance and tracking foundation

Review ad accounts against Google, Meta, and LegitScript requirements.
Set up call tracking and attribution that respects intake privacy obligations.
Define the events that count as a qualified conversation for your programs.

Phase 3, Search and paid build

Build or rebuild level-of-care pages for detox, residential, PHP, IOP, and outpatient.
Structure local search presence for the markets you actually admit from.
Launch paid campaigns aligned to high-intent, policy-compliant queries.

Phase 4, Admissions call systems

Set response-time standards and follow-up cadences for inbound calls and forms.
Document insurance verification steps so intake handling is consistent.
Train the admissions team on the new intake flow and reporting.

Phase 5, Reporting and iteration

Report on qualified calls and admissions attribution, not vanity metrics.
Reallocate budget toward the channels producing qualified conversations.
Expand into new markets and programs once the core funnel is stable.

Timelines vary by program, market, and starting point. Search work generally compounds over months, while call handling and tracking improvements can be felt sooner. See the full engagement timeline.

Frequently asked

Engagement FAQs

Do you publish client results or testimonials?

We do not publish client outcome numbers or testimonials on the site. Treatment center performance data is sensitive, and unverifiable claims are not useful to you. References can be arranged on request after a strategy call.

Can I speak with a reference?

Yes. After a strategy call we can arrange operator references, subject to those clients agreeing to the introduction.

Do you guarantee outcomes?

No. We provide marketing and admissions systems. We do not guarantee admissions, a number of patients, or payment per client, and no ethical marketing partner should.

How long is a typical engagement?

Search and admissions systems are built to compound, so engagements are structured as ongoing programs rather than short campaigns. Scope and term are agreed before work begins.

See what this would look like for your center

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